New user guide

How to use this guide

The overview tutorial below takes less than 10 minutes to watch. It will tell you everything you need to know about your first project with SketchDeck, including what our process is like and how to use our platform.

If you're short on time, you will find mini tutorials further down on this page. These are broken down into sections to help you use the SketchDeck platform.

Overview

 

Getting started with SketchDeck is easy! In less than 10 minutes, this video will show you everything you need to know about your first SketchDeck project.

Starting your first project

Step 1: Sign up

 

Learn how to sign up for SketchDeck.

Step 2: Place a project

 

Learn how to place a project.

During your project

Step 1: Provide feedback

 

Learn how to provide feedback on your project and chat with your design team.

Step 2: Add collaborators to your project

 

Learn how to add your colleagues as collaborators to your project.

After your project

Step 1: Download your files and mark as complete

 

Learn how to download your files and mark your project as complete.

Step 2: Manage your projects using your Customer Dashboard

 

Learn how to use the Customer Dashboard.

Step 3: Invite your team to your SketchDeck account

 

Learn how to invite your colleagues to SketchDeck.

What next?

Once you've completed your first project with us, you will have a taste of what SketchDeck can do. This is just the start, there is a lot more you can do, for example:

  • Set up templates to speed up turnarounds and increase consistency
  • Ask us about all of the project types we can work on for you
  • Setup custom project types (membership only)

If you would like to find out more about any of these, get in touch with us.

Help!

There are lots of ways to get in touch with us and we love talking to you. You can chat to us from the chat window at the bottom of your Customer Dashboard, send an email to us here, leave a question or comment in the “chat” tab of your project, or call us at (844) 494-7277.

If you have other questions, take a look at our FAQs page.

Happy SketchDecking!

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