New user guide

All you need to know to get started with SketchDeck


New user guide

All you need to know to get started with SketchDeck
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How to use this guide

The overview tutorial below takes less than 10 minutes to watch. It will tell you everything you need to know about your first project with SketchDeck, including what our process is like and how to use our platform.

If you're short on time, you will find mini tutorials further down on this page. These are broken down into sections to help you use the SketchDeck platform.



Getting started with SketchDeck is easy! In less than 10 minutes, this video will show you everything you need to know about your first SketchDeck project. See it standalone, here.

Starting your first project

Step 1: Sign up


Learn how to sign up for SketchDeck. Curious about how we protect your data? Read our privacy policy here.

Step 2: Place a project


Learn how to place a project. Need to add a new payment method? Click here for instructions.

During your project

Step 1: Provide feedback


Learn how to provide feedback on your project and chat with your design team.

Step 2: Add collaborators to your project


Learn how to add your colleagues as collaborators to your project.

After your project

Step 1: Download your files and mark as complete


Learn how to download your files and mark your project as complete. Don't forget to install the correct fonts as well!

Step 2: Manage your projects using your customer dashboard


Learn how to use the Customer Dashboard.

Step 3: Invite your team to your SketchDeck account


Learn how to invite your colleagues to SketchDeck.

What next?

Once you've completed your first project with us, you will have a taste of what SketchDeck can do. This is just the start, there is a lot more you can do, for example:

  • Set up templates to speed up turnarounds and increase consistency
  • Ask us about all of the project types we can work on for you
  • Setup custom project types (membership only)

If you would like to find out more about any of these, get in touch with us.

Chatting with SketchDeck image
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There are lots of ways to get in touch with us and we love talking to you. You can chat to us from the chat window at the bottom of your customer dashboard, send an email to us here, leave a question or comment in the “chat” tab of your project, or call us at (844) 494-7277.

If you have other questions, take a look at our FAQ page.

Happy SketchDecking!

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