New user guide

This guide will help you learn everything you need to know about getting started with SketchDeck. It's also great to share with your colleagues who are new to SketchDeck!

Starting your first project

Step 1: Sign up

Watch this video to learn how to sign up

Step 2: Place a project

Watch this video to learn how to place a project

During your project

Step 1: Provide feedback

Watch this video to learn how to provide feedback and chat with your design team.

Step 2: Add collaborators to your project

‍Watch this video to learn how to add your colleagues to collaborate on your project. 

After your project

Step 1: Download your files and mark as complete

Watch this video to learn how to download your files and mark your project as complete.

Step 2: Manage your projects using your Customer Dashboard

Watch this video to learn how to use your Customer Dashboard.

Step 3: Invite your team to your SketchDeck account

Watch this video to learn how to invite your colleagues.

What next?

Once you've completed your first project with us, you will have a taste of what SketchDeck can do. This is just the start, there is a lot more you can do, for example:

  • Set up templates to speed up turnarounds and increase consistency
  • Ask us about all of the project types we can work on for you
  • Setup custom project types (membership only)

If you would like to find out more about any of these, get in touch with us.


There are lots of ways to get in touch with us and we love talking to you. You can chat to us by clicking the blue chat window at the bottom right of our app, send an email to us here, leave a question or comment in the “chat” tab of your project, or call us at (844) 494-7277.

If you have other questions, take a look at our FAQs page.

Happy SketchDecking!

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