We've received a lot of feedback to make our billing simpler, so this month we're excited to announce a big change to help simplify your invoices.
SketchDeck projects are paid for using credits
This means that when you place a new project, go into overage on a project, or request "design by the hour", that work will be paid for using your credits. There will be no project related line items on your invoices.
If you run out of credits, you can easily buy more through our platform.
This change will be live from Wednesday 4th October and you do not need to take any action. Past projects are unaffected by this change.
How do I pay using credits?
Simply choose your preferred credit pool when starting the project.
What if I run out of credits?
If you run out of credits then the platform will prompt you to buy more. You then select the number of credits you'd like to purchase.
Once you press confirm, the credits are instantly available for you to use.